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Great, until your warrenty expires Jul 23, 2008
So I bought my Zen in March of 07. It was amazing, I loved it! Easy interface and program. Until a few weeks ago when it stopped connecting to my computer. It would charge and not do anything else. Couldnt get music on or off of it. Of course my warrenty was expired, so customer service was very unhelpful especially when they told me they couldnt fix it becaue they didnt make the Vision M or its parts anymore and told me i had to buy a new one. So, now I'm thinking Ipod but I don't want one. I loved my zen and i miss it. it was a little too bulky but oh well.
 I love the Zen Jul 14, 2008
I have had my 30GB Zen for a few years now, and I still love it. It has more features than an Ipod: FM Radio and ability to connect to a TV to view movies just by buying a cord. An important feature to me is that you don't have to have Itunes to add music. You can drag files to it like you do any other file on your computer without having to open up a specialized program, so you can visit friends and put their music files on your Zen very easily. There was a period about a year ago that it was acting glitchy, but I think it was just going through its adolescence. It's been fine for a long time now, and if this one ever gives out, I will absolutely buy another. True, there aren't as many accessories designed especially for the Zen as for the Ipod, but there are plenty of generic mp3-compatible accessories that fit the bill: cases, portable mini speakers, stereo systems, etc.
0 of 2 found the following review helpful:
 ZENS SUCK!! BUY A ZUNE!!!!!!!!!!!!!!!! Jul 09, 2008
I began by purchasing a 8 gb Zen, it broke within the first week and became inoperable! Luckily I returned it and was given a credit. I then took the credit and purchased a 30 gb vision, which broke within the extended warranty period, so I returned it and was told it wasn't covered under the warranty, so I was out 249. I purchased another 30 gb Vision and only used it for a handful of times, as I also had aquired a Zune and much preferred it to the Zen, well this one broke, was returned and they then sent it to an address in Buffalo, NY, instead of my home here in Florida!! What a bunch of incompetent imbeciles!!! Their product sucks and so does their customer service!!
2 of 2 found the following review helpful:
Best MP3 but long in the tooth Jul 03, 2008
Ok I have had this player for well over two years and I have an Ipod and Bottom line up front, it's slightly better than the Ipod as a player and more importantly it's free from the control of Apple Itunes. The Ipod has that cool wheel which is a little easier to use than the slide and the Ipod has some games, which the Zen doesn't. But the Zen has some better futures like the video play features and some better less confusing menus, which make accessing your stuff easier. Finally, the Zen has an FM radio recorder (mono only good for NPR) with an open-air recorder mic for memos and lecture recording. That all by itself trumps the Ipod all to heck! When you combine the features with the fact that you can score your movies and audio files from any source and you aren't bound to the whim of Itunes and Apple software "upgrade" scares, I know you'll find the Zen a superior product for a cheaper price.
Now if you're like me and like better rather than just what everyone else is carrying then the Zen is for you and has been for over 2 years.
But I did say its getting long in the tooth right? Yep it needs upgrading.. Blue tooth for headsets and download would be a nice start. The addition of a module that lets it use WiFi for downloads of movies and music would be cool too. Improvement to the slide would be nice but not a make or break point. However, a touch screen with a video keyboard would really help go to features and songs quicker and give some better more" custom controls. All these things that might change the size and price point of this awesome device but, they are the next logical steps.
Oh and a word about durability and quality. My Ex girlfriend could break anything! She broke 2 razors phones in 2 months, my F150, twice, her Ipod nano in a $30 plastic case in 2 weeks and the suspension on her 2 year old car... but in the last 2 years she hasn't been able to break my Zen... Scratch, dent the plastic? Yes. But not break it.
0 of 1 found the following review helpful:
 Would not buy it again if I had the chance Jul 01, 2008
I have experienced two big problems with this player: 1) It freezes up a lot. This usually happens if you fast forward to the next song "too fast". The player will stay stuck, paused on the song you didn't want, and you are unable to use any functions. You cannot even turn it off and it will eventually drain the battery unless you Reset the player. To do this, you have to stick a paper clip or other similarly-sized object into the Reset hole. 2) The shuffle feature does not really play songs in much of a random order. You can choose to play an entire Genre in shuffle mode and still hear nearly the same songs in nearly the same order every time. It will mostly choose from a small selection, yet leave hundreds of songs unplayed. Never seen anything like it, not even from my 17-year-old Pioneer CD player which has a somewhat-predictable shuffle play mode.
Another HUGE drawback is a design flaw. To do any charging, whether it be via USB or an AC wall charger, you must first attach the "dongle", which is a small interface piece that fits on the bottom of the player. Really an annoyance to have to deal with.
I believed a lot of the hype about this player and feel now that I'm paying the price as a result. Save your money!!
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